Warranties

STANDARD WARRANTY COVERAGE

Every AMUZMA machine comes with a comprehensive warranty covering manufacturing defects.

COVERED:

• Structural components
• Electrical systems
• CNC control system
• Software bugs

WARRANTY PERIOD

• 12 months from delivery for manufacturing defects.
• Extended warranty available – contact Our sales representative.

WHAT IS NOT COVERED

• Wear parts: blades, belts, bearings, brushes, filters
• Consumables: glue, edge banding tape, cutting tools
• Damage from: improper use, overload, lack of maintenance, unauthorized modifications, voltage mismatch, non-AMUZMA parts

HOW TO CLAIM

• Report in writing within 4 days of discovering the defect
• Include photos/videos showing the issue
• Our team responds within 5 business days
• We ship replacement parts at no charge – YOU pay shipping cost
• Return defective part to us (we pay return shipping for valid claims)

Remote diagnostics available free during warranty via internet connection.

SPARE PARTS GUARANTEE

AMUZMA guarantees spare parts availability for 5 years from model discontinuation.

AUTHORIZED SERVICE